MapMuse - Locate Nordstrom Rack Near You

...and the flagship store are located in Downtown Seattle, Washington.

Customer service

Nordstrom is well-known for its customer service, so much so that several urban legends have appeared regarding the store. One of the best known legends is purported to have taken place at the Anchorage store soon after its 1975 purchase from Alaska Commercial Company. A customer, unaware that the store had changed hands, returned a set of tires. Although Nordstrom had never sold tires since opening, it was determined not to be the fault of the customer the store had changed hands, and the return was accepted. The urban legend watch website Snopes has not been able to confirm or deny the authenticity of the story. While the authenticity of that story is not confirmed, many Nordstrom customers will attest that Nordstrom will refund the purchase price of an item bought at another department store provided they carry the brand.

Here is the statement regarding Nordstrom's policy about finding a lower purchase price elsewhere, copied from the Nordstrom website:

o We assure you'll never pay more. If you find the same item elsewhere for a lower price, we will gladly match it. Our Customer Service Specialists are ready to assist you, simply call 1-888-282-6060, 24 hours a day, 7 days a week.

In other words, if a customer finds the identical item elsewhere for a lower price, Nordstrom will refund the difference to its customer or will sell the item to the cust