Very upset with this location. Not only did they mess up my insurance billing and said they would correct the problem, but NEVER sent me an invoice with my corrected balance. They just turned it over to collections without so much as a phone call or mailed letter to notify me that I still owed them! How does a medical office do business this way??! I am shocked and saddened with all the regulations they have to follow, yet their billing department gets away with this kind of protocol. It sickens me. I woul rate this NO STARS if it allowed me. They betrayed my trust as a patient and will never trust their facility again.
October 28, 2013